The very concept of a Microsoft hardware event still feels weird to me. Software constitutes half of Microsoft's name and most of its DNA, and yet today we were treated to a 110-minute presentation showing off Microsoft's hardware-engineering acumen. And the whole thing was so breathlessly exciting that it felt more like 110 seconds. The most inspiring, intriguing, and frankly irresistible new hardware today is coming from Microsoft.
With the Surface Pro 4, Microsoft has taken
the concept it pioneered of a tablet with a keyboard cover, a stylus, and a
fully-featured OS and has refined it into an elegant, frightfully efficient
productivity machine. Apple's iPad Pro and Google's Pixel C are neophyte
reactions to Microsoft's aggressive innovation, but they're already behind this
latest generation. Microsoft is comparing the Surface Pro 4 against the MacBook
Air and rightly so, given its tablet's Intel Skylake processor; larger
12.3-inch display; and abundance of memory, storage, and connectivity options.
In
Pictures (below): Microsoft Surface Book
The brand new Surface Book is, like the
original Surface Pro, another effort at complete reinvention. The Surface Book
deconstructs the laptop and reconstitutes it in the shape of a hybrid device of
the sort we've never seen before. Microsoft didn't just make a new tablet with
a detachable keyboard, it designed a whole new hinge and attachment mechanism,
and it intelligently split up the internal components to deliver both a light
and sleek tablet and a powerful laptop. The discrete Nvidia graphics chip sits
among a battery of batteries inside the keyboard dock, liberating the tablet of
most of its heft when power is not a priority, but keeping it substantially
PC-like when the whole thing is connected and operating as one.
I am hugely impressed by the clear-eyed
purpose underpinning every one of the decisions that Microsoft has made with
its two Surface devices today. The boundlessly charismatic Panos Panay now in
charge of both the Lumia and Surface product lines at Microsoft simply didn't
allow a moment's questioning or dubiety. Every time he introduced a new feature
or change, he asked the rhetorical "why?" question himself, and he
answered it convincingly. Here are a thousand levels of pressure sensitivity
for the stylus, and here's what you can do with that. Here's a keyboard with
1.6mm of travel and here's why you'd want to mash your fingers against it.
Panay created something that every tech company strives for, but few achieve:
desire.
I want a Surface Book.
Microsoft
is full of originality and ambition
It may seem odd that Microsoft is
investing so heavily in creating "the ultimate laptop" with the
Surface Book and what looks like a truly no-compromise tablet in the Surface
Pro 4. After all, this is the same event at which CEO Satya Nadella said that
the experience is more important than the device. "The hub is you,"
he proclaimed in his closing remarks. But the more important thing that Nadella
noted was Microsoft's emphasis on getting people to want its products and
services rather than just need them. Microsoft Windows and Office are
ubiquitous around the globe, and many people enjoy using them, but they are not
loved in the same way that an iPhone or a MacBook might be. Physical devices
are just easier to develop an attachment to, and the products announced today
look like the perfect vehicles for Microsoft's stated ambition of "a
complete magical experience."
The lesson that prompted Microsoft to
design the first Surface Pro was that software is not enough to generate the
best possible user experience. Software and hardware must work harmoniously as
shown off today with Cortana integration in the stylus and Windows Hello
security facilitated by an Intel RealSense camera. Apple has repeatedly noted
that its greatest asset is in precisely this ability to integrate disparate
parts into a cohesive experience — and that's exactly the strategy Microsoft is
pursuing now. And yet, Microsoft is the furthest thing we currently have from
an Apple copycat: the Surface Pro 4 manages to be a slick laptop made of metal
that looks nothing like a MacBook. And lest it hasn't been said enough, the
Surface Pro is leading Apple's iPad instead of chasing it.
Microsoft's Surface devices occupy a
superficially similar role to Google's Nexus devices: setting a template for
others to follow and establishing a high standard for the user experience. But
Microsoft's ambition far outstrips Google's. A new flagship New York City
Microsoft Store will soon be opening up and these Surface PCs will take pride
of place there and everywhere else that Microsoft sells its wares. "We
don't just build hardware for hardware's sake," said Nadella, fully
conscious that hardware is nonetheless instrumental to delivering the best
possible experience to Windows users.
Desire is the hardest thing to
manufacture, but Microsoft had no shortage of it today
Having already shown us the software part
of its new strategy with Windows 10, Microsoft today completed the equation
with delightfully attractive new hardware. It has rekindled my excitement for new
devices, at the tail end of a year where innovation seemed to be either lacking
or all too predictable. Today, Microsoft surprised, wowed, and delighted. It
generated passion where there once was pessimism. Kudos!
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